These Terms & Conditions govern your use of the gan78 platform, including the sportsbook, live casino, slots, togel (Indonesia's traditional numbers lottery) markets, and all related services. Please read this document carefully before registering an account or placing any bet.
In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:
By accessing the gan78 platform, creating an account, depositing funds, or placing any bet or wager, you confirm that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree to any part of these Terms, you must immediately cease using the platform and must not create or continue to operate an account on gan78.
Important Notice: These Terms constitute a legally binding agreement between you and gan78. Your continued use of the platform following any amendment to these Terms constitutes your acceptance of the revised Terms. gan78 recommends that you review this document periodically to stay informed of any updates.
These Terms are made available in English. In the event of any conflict arising from translation or interpretation, the English-language version shall prevail in all circumstances.
To register and maintain an account with gan78, you must satisfy all of the following eligibility requirements at the time of registration and at all times during which your account remains active:
Age Verification: gan78 employs automated and manual age verification checks. Any account found to have been registered by a person under the age of 21 will be immediately suspended, all funds will be forfeited, and the matter may be referred to the appropriate authorities. If you are under 21 years of age, you must not use this platform.
Each individual may register one account only on the gan78 platform. The opening of duplicate, multiple, or linked accounts by the same individual is strictly prohibited and will result in immediate suspension of all associated accounts and forfeiture of any balances held therein.
During registration, you are required to provide accurate, complete, and current information, including but not limited to your full legal name, date of birth, Indonesian residential address, valid email address, and mobile telephone number. You are responsible for maintaining the accuracy of this information and must notify gan78 promptly of any changes via the account management section or through live chat support.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. gan78 will not be held liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure. You must notify gan78 immediately upon becoming aware of any unauthorized use of your account.
KYC Verification: gan78 reserves the right to request identity verification documents at any stage of the membership lifecycle. Standard KYC documents include a government-issued photo ID (KTP or passport), proof of residential address, and, where applicable, proof of payment method ownership. Withdrawal requests above Rp 5.000.000 may be subject to enhanced verification. Failure to provide satisfactory documentation within the stipulated timeframe may result in temporary account restriction.
gan78 reserves the right to decline any registration application or to close any existing account at its sole discretion, including where it reasonably suspects fraud, collusion, match-fixing, or any other form of prohibited conduct as defined in Clause 8 of these Terms.
All transactions on the gan78 platform are conducted exclusively in Indonesian Rupiah (IDR / Rp). gan78 does not accept deposits in foreign currencies. Any currency conversion costs or fees imposed by third-party payment processors are the sole responsibility of the member.
Deposits may be made via the following channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), OVO, DANA, GoPay, ShopeePay, and LinkAja. The minimum deposit amount is Rp 25.000. gan78 does not charge any deposit processing fee; however, your bank or e-wallet provider may apply their own standard transaction fees, which are outside gan78's control.
Withdrawals are processed to the same payment method used for the most recent deposit, or to a verified bank account in the member's name. The minimum withdrawal amount is Rp 50.000. gan78 targets a processing time of under two minutes for withdrawal requests submitted between 08:00 and 24:00 WIB (Western Indonesia Time, UTC+7). Requests submitted outside these hours are processed at the earliest opportunity on the following business window.
Anti-Money Laundering Notice: gan78 is committed to preventing money laundering and the financing of unlawful activities. The platform operates in accordance with internationally recognized AML/CFT standards. Members must not use gan78's payment infrastructure for any purpose other than legitimate wagering activity. gan78 may freeze accounts and report suspicious activity to the relevant authorities without prior notice to the member.
gan78 offers a range of bonuses and promotional incentives to both new and existing members. All bonuses are subject to the specific terms and conditions published alongside each individual promotion, which form part of these Terms and are incorporated herein by reference. In the event of any conflict between the general Terms and a specific promotion's terms, the specific promotion's terms shall prevail with respect to that promotion only.
The following general principles apply to all bonuses offered on the gan78 platform:
gan78 reserves the right to modify, suspend, or withdraw any bonus or promotional offer at any time without prior notice, subject to honoring commitments already made to members who have commenced participation in the affected promotion.
All bets and wagers placed on the gan78 platform are subject to the specific rules governing the relevant product category — sportsbook, live casino, slot games, togel markets, keno, or other gaming products. These product-specific rules are published within the relevant section of the platform and form part of these Terms.
The following general rules apply across all betting and gaming products:
For sportsbook products specifically: mix parlay (multi-leg accumulator) bets are subject to the minimum and maximum odds per leg as published on the bet slip interface. Voor bola (Asian Handicap goal-line) markets are governed by standard Asian Handicap settlement rules, which are available within the sportsbook help section.
The following actions are strictly prohibited on the gan78 platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and referral to the relevant law enforcement or regulatory authorities:
Zero Tolerance: gan78 maintains a zero-tolerance policy toward fraud, collusion, and match-fixing. Accounts found in violation of these prohibitions will be permanently closed without notice and all funds held will be subject to review and potential forfeiture. gan78 cooperates fully with law enforcement agencies and international sporting integrity organizations in relevant investigations.
gan78 is committed to promoting responsible gaming and supporting members who may be experiencing difficulties with their gambling behavior. The platform provides a suite of responsible gaming tools accessible from within the member account dashboard, including deposit limits, session time reminders, loss limits, cooling-off periods, and self-exclusion.
By accepting these Terms, you acknowledge that gambling carries a risk of financial loss and that past results do not guarantee future outcomes. You agree to use the platform for entertainment purposes only and to manage your gambling activity within your personal financial means.
If you believe your gambling is becoming problematic, we strongly encourage you to make use of the self-exclusion feature, contact our 24/7 Indonesian-speaking support team via live chat, and seek guidance from a professional counseling service. Full details of the available tools and support resources are provided on our Responsible Gaming page.
gan78 enforces a strict 21+ only policy. Gambling is not suitable for minors. If you are the parent or guardian of a minor who has accessed this platform without authorization, please contact our support team immediately.
All content on the gan78 platform — including but not limited to the brand name, logo, trademarks, interface design, graphics, software, game content licensed from third-party studios, text, and data compilations — is the property of gan78 or its respective licensors and is protected by applicable intellectual property laws.
Members are granted a limited, non-exclusive, non-transferable, revocable license to access and use the platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This license does not include any right to reproduce, distribute, modify, publicly display, or create derivative works from any platform content without the prior written consent of gan78.
Any unauthorized use of gan78's intellectual property is strictly prohibited and may result in legal action. The names, logos, and trademarks of third-party game providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft) remain the property of their respective owners.
To the fullest extent permitted by applicable law, gan78, its directors, officers, employees, agents, licensors, and service providers shall not be liable to any member for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of, or inability to use, the platform or its services.
Without limiting the foregoing, gan78 shall not be liable for:
gan78's total aggregate liability to any member in connection with these Terms, under any cause of action, shall not exceed the total amount deposited by that member into their account in the 30-day period immediately preceding the event giving rise to the claim.
Platform Availability: While gan78 strives to maintain platform uptime above 99.9%, scheduled and emergency maintenance may occasionally result in brief service interruptions. Any bets or wagers in progress at the time of an unplanned outage will be settled in accordance with the applicable product rules once service is restored. gan78 will not be liable for any losses attributed to interruptions outside its reasonable control.
gan78 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By registering an account and using the platform, you consent to the collection and use of your personal data as described in the Privacy Policy.
gan78 uses the personal data you provide — including your name, date of birth, contact details, payment information, and gaming history — for the purposes of account management, identity verification (KYC), fraud prevention, responsible gaming monitoring, customer support, and the delivery of relevant promotional communications where you have opted in to receive them.
gan78 will not sell, rent, or otherwise disclose your personal data to unaffiliated third parties for commercial marketing purposes without your explicit consent. Data may be shared with regulatory authorities, law enforcement agencies, and licensed third-party service providers (such as KYC verification partners and payment processors) strictly as necessary to fulfill our legal obligations and deliver platform services.
gan78 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to members via email notification to the registered account address and/or by the display of a prominent notice on the platform's login page for a period of no less than seven days prior to the effective date of the change.
Your continued use of the platform following the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not agree to the amended Terms, you must close your account and withdraw any remaining balance before the effective date of the change. You may request account closure at any time by contacting our support team via live chat.
Minor amendments — such as corrections of typographical errors, clarifications that do not materially alter member rights, or updates to contact information — may be made without prior notice. The "Last Updated" date at the top of this document will reflect the date of the most recent revision in all cases.
These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the jurisdiction in which gan78 holds its operating license, as determined by its international licensing authority.
In the event of any dispute between a member and gan78 that cannot be resolved through the platform's internal complaints process, the parties agree to submit to the exclusive jurisdiction of the competent courts of the governing jurisdiction. gan78 will make reasonable efforts to resolve complaints informally before any formal legal proceedings are initiated.
Members who are residents of Indonesia acknowledge that online gambling may be subject to restrictions under Indonesian law and represent that they are accessing the platform solely at their own discretion and risk. gan78 does not make any representation regarding the legality of its services under the laws of any specific jurisdiction beyond those in which it is licensed, and it is the member's sole responsibility to ensure their use of the platform complies with applicable local law.
Complaints Procedure: If you have a complaint regarding any aspect of the gan78 service, please contact our customer support team via live chat in the first instance. Our team will acknowledge your complaint within two hours and aim to provide a full response within 72 hours. If you remain unsatisfied with the outcome, you may escalate your complaint to the relevant licensing authority as directed by our support team.
If you have any questions, concerns, or requests relating to these Terms & Conditions, please contact the gan78 support team through the following channels:
When contacting support in relation to a specific account matter, please have your registered username, registered email address, and account verification status ready to facilitate prompt assistance.
Beyond the legal language, these are the practical commitments that underpin every interaction you have with the gan78 platform.
All betting rules, withdrawal conditions, and bonus terms are published in plain English before you commit any funds. No hidden clauses, no retroactive rule changes on active bets. What you read is what applies.
gan78 charges no internal fees on deposits or withdrawals processed through BCA, BRI, BNI, Mandiri, and all other supported Indonesian banks and e-wallets. Your Rp balance goes further with no surprise deductions from our end.
Your personal data is collected only for KYC, fraud prevention, and service delivery purposes. gan78 never sells member data to third-party advertisers. All data is stored on SSL-encrypted servers with restricted access controls.
Withdrawal requests submitted between 08:00 and 24:00 WIB are targeted for processing in under two minutes. The Terms make this commitment explicit — not a marketing promise buried in small print, but a stated service standard that gan78 holds itself accountable to.
Every support interaction is handled by a native Indonesian-speaking agent, available around the clock via live chat. If you have a question about these Terms or any aspect of the platform, help is always less than two minutes away.
Deposit limits, session time reminders, cooling-off periods, and self-exclusion are available to every member at no cost and with immediate effect. Responsible gaming tools are a core platform feature, not an afterthought — because player welfare is a founding principle at gan78.
You've reviewed the Terms — now explore everything the platform has to offer. From BRI Liga 1 sportsbook markets and live casino tables to thousands of slot gacor titles and togel draws, all in Indonesian Rupiah. 21+ only. Play responsibly.